
Help & support
Thiruvananthapuram · Because your time matters. Care Cab is not a medical emergency service.
Can I book a one-way ride?
Yes. Choose Normal ride, add pickup, destination, date, time and passenger details, then send the request. Approved online drivers near the pickup are offered the job.
What is a Care Cab?
Care Cab is non-emergency transport. You can request door-to-door help, a wheelchair-friendly vehicle, or a companion. It is offered only to drivers and vehicles an administrator has marked eligible. It is not an ambulance.
How do monthly rides work?
Choose your days, pickup time, return pattern and plan length. Daddy's Cab admin reviews the quotation before it is activated. It is not charged automatically.
How long may the driver wait on a round trip?
From no wait up to 3 hours, in 30-minute steps. The cab returns to the original pickup. A waiting charge is added only if admin has published that rate.
Does the day rental include a driver?
Yes. Choose Day rental with driver for an 8-hour or 12-hour chauffeur package. The price stays on request until admin enters the package rate.
Can I rent only the cab?
Yes. Daily rental · Cab only is self-drive. You confirm a valid licence. No driver is assigned. Deposit, fuel, insurance and the final rate are confirmed by admin.
How do corporate and event bookings work?
Airport, seaport, meetings, weddings and large events are quotation requests. Admin sets the price. The booking is confirmed only after that quotation is accepted.
Will I see the driver on a map?
After a driver accepts, their position is shown while the Driver screen is open and location is allowed. Closing the phone or the site can pause updates. Background GPS is not available in this web app. Sharing stops when the ride is completed.
How do alerts work?
Booking, assignment and trip updates are stored in the app and shown in the bell. Browser alerts work while this tab is open if you allow them. Push to a closed phone is not connected.